Refund and Returns Policy

Company Name: SPASALONDO LIMITED
Effective Date: February 18, 2026
Contact Email: [email protected]

1. General Policy

Due to the nature of website development and business automation services, all payments made to SPASALONDO LIMITED are generally non-refundable once work has commenced.

By engaging our services, you agree to this refund policy.


2. Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind

  • Project delays caused by client

  • Failure to provide required information

  • Completed work or delivered services

  • Dissatisfaction after approval of deliverables


3. Limited Exceptions

Refunds may be considered only if:

  • Work has not yet started

  • Payment was made in error

  • We are unable to deliver the agreed service

Requests must be submitted within 5 days of payment.


4. Partial Refunds

Partial refunds may be issued if:

  • Project is canceled before completion

  • Work completed will be billed proportionally


5. Third-Party Costs

Costs related to third-party services such as:

  • Hosting

  • Plugin licenses

  • Domain registration

are non-refundable.


6. Refund Request Procedure

To request a refund, contact:

[email protected]

Include:

  • Name

  • Payment details

  • Reason for request


7. Chargebacks

Unauthorized chargebacks may result in:

  • Account termination

  • Service suspension

  • Legal recovery actions


8. Policy Updates

We reserve the right to modify this policy at any time.

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